Support

Answers to common questions, and a contact if they are not enough.

Frequently asked questions

Share a game with other phones

During the game, open the menu at the top of the screen, then “Share Live”. A six-digit code and a QR code appear. On the other device, tap “Join a match” (Games or Profile tab), scan the QR code or enter the code, then pick your seat. Each device needs an Internet connection.

The shared game stopped updating

Coming back to the app usually fixes it: the game updates itself when the app returns to the foreground and when the network comes back. Otherwise, tap “Retry Now” under the “Offline” banner. The game goes on even if the device that shared it is switched off.

The score does not show on the Lock Screen

Check that “Live Activities” is on in Settings › Qui Mène ?. The display ends by itself 30 minutes after the last round.

Fix a round entered by mistake

“Undo the last round”, in the top bar of the game screen, removes the most recent round. You can repeat it.

Get your games on a new device

Turn on “iCloud Sync” in the app’s Settings (Profile tab), on both devices, with the same Apple Account.

Find a game played with a friend

If you are friends in the app (“Add a friend” QR code, or a seat picked in a shared game), the game arrives in your History, marked “Received”. Open History and pull down the list to get it right away.

Request a game

A game is missing from the catalog? The app offers to write to us when a search in the Games tab finds nothing, or from Settings. Otherwise, write to contact@erwan-decoster.com with the name of the game and, if possible, its scoring rules.

Contact

For a problem, a suggestion or a question about your data: contact@erwan-decoster.com. Mentioning your device model and iOS version helps us answer faster.